COURSE DESCRIPTION:
This course examines the importance of an effective performance management system in helping organizations define and achieve long-term and short-term goals vital to its overall success. It explains and reinforces the concept that performance management is not a one-time supervisory event, but an ongoing process of planning, facilitating, assessing and improving individual and organizational performance.
LEARNING OUTCOMES
1. Explain the concept of performance management
2. Describe the components of performance cycle
3. Discuss the role of performance management in organizations
4. Describe the goals, objectives and performance measures as used in performance management
5. Identify the role of coaching, guidance and supervision in performance management
COURSE CONTENT
1. Meaning and nature of performance management,
2. Components of performance management and performance management cycle,
3. Performance management systems and processes
4. The Balanced Score card perspective for performance management
5. Setting, goals, objectives, performance standards and measurement
6. Performance feedback and monitoring
7. Coaching, guidance and supervision as elements in performance management
8. Performance appraisal
9. Managing under performers
10. Linking Reward and performance management
11. Linking performance management to learning and development
12. Challenges maintaining performance management.
METHODS OF INSTRUCTION
This will be through:-
1. Lectures and discussions.
2. Case studies/semester projects
3. Examinations and other assignments
EVALUATION CRITERIA
1. Assignments 15%
2. Mid semester Test 15%
Total 30%
3. Final Examination 70 %
Total 100%
This course examines the importance of an effective performance management system in helping organizations define and achieve long-term and short-term goals vital to its overall success. It explains and reinforces the concept that performance management is not a one-time supervisory event, but an ongoing process of planning, facilitating, assessing and improving individual and organizational performance.
LEARNING OUTCOMES
1. Explain the concept of performance management
2. Describe the components of performance cycle
3. Discuss the role of performance management in organizations
4. Describe the goals, objectives and performance measures as used in performance management
5. Identify the role of coaching, guidance and supervision in performance management
COURSE CONTENT
1. Meaning and nature of performance management,
2. Components of performance management and performance management cycle,
3. Performance management systems and processes
4. The Balanced Score card perspective for performance management
5. Setting, goals, objectives, performance standards and measurement
6. Performance feedback and monitoring
7. Coaching, guidance and supervision as elements in performance management
8. Performance appraisal
9. Managing under performers
10. Linking Reward and performance management
11. Linking performance management to learning and development
12. Challenges maintaining performance management.
METHODS OF INSTRUCTION
This will be through:-
1. Lectures and discussions.
2. Case studies/semester projects
3. Examinations and other assignments
EVALUATION CRITERIA
1. Assignments 15%
2. Mid semester Test 15%
Total 30%
3. Final Examination 70 %
Total 100%
- Teacher: MS. FLORENCE KAGENDO MUINDI
Skill Level: Beginner